The library can send material directly to the customer when needed (see the service rates). The borrowing and returning of sign language children’s programs is free of cost. Loans can be also sent free to students doing their degree work requiring that they deliver a loan item of their finished work to the library’s collections.
It’s possible to borrow books from other libraries outside the metropolitan area (Helsinki, Espoo, Vantaa, Kauniainen). With interlibrary loans the fees for the loans is set by the lending library. Books that are ordered to be loaned from storage libraries are free.
The library sends article copies from it’s own collections (see service rates). It is also possible to order article copies from other libraries, fees are set by the sending library. Library copies ordered from storage libraries are free.
The information service is free. The library does material searches from it’s own database and according to possibilities from other databases. You can send a request an information search via e-mail or with the form for request for information retrieval. The request should include the name of the person sending the request, e-mail address, the purpose of the search request (degree work, presentation etc.), the theme/topic of the search, what form the material is requested in (book, thesis, video tape, article), possible search words, what language is preferable and a deadline or schedule when the material has to be ready. The results of the search are preferably sent via e-mail to the customer.
You can read Finnish and foreign magazines from the Sign language field in the library’s reading room. There’s also a VCR and DVD player which enables the possibility to watch programmes in Sign language. The old volumes of the Deaf magazine and other archive material from the Finnish Museum of the Deaf can also be ordered to the library’s reading room.
There’s one customer computer in the library and it has an internet connection.
In the library there’s a copying machine, copying costs 0,30 €/ page